{"id":2116,"date":"2019-09-26T13:30:52","date_gmt":"2019-09-26T13:30:52","guid":{"rendered":"https:\/\/www.pulsvario.com\/customer-service"},"modified":"2023-02-20T09:02:03","modified_gmt":"2023-02-20T09:02:03","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/www.pulsvario.com\/en\/customer-support","title":{"rendered":"Customer support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.14.8&#8243; max_width=&#8221;1920px&#8221; module_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; max_height=&#8221;960px&#8221; sticky_enabled=&#8221;0&#8243; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_fullwidth_slider show_arrows=&#8221;off&#8221; show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.14.8&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; max_width=&#8221;1080px&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;480px&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_slide use_bg_overlay=&#8221;off&#8221; use_text_overlay=&#8221;off&#8221; _builder_version=&#8221;4.14.8&#8243; header_font=&#8221;||||&#8221; body_font=&#8221;||||&#8221; background_color=&#8221;#ffffff&#8221; background_image=&#8221;https:\/\/www.pulsvario.com\/wp-content\/uploads\/2022\/11\/Header_Service_2-1.jpg&#8221; background_position=&#8221;top_left&#8221; button_on_hover=&#8221;on&#8221; max_width=&#8221;1080px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; sticky_transition=&#8221;on&#8221; title_text=&#8221;Header_Service&#8221; background_enable_image=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1><span class=\"text-marker\">Responsibility<\/span><br \/><span class=\"text-marker\">takes no break with<\/span><br \/><span class=\"text-marker\">customer support<\/span><\/h1>\n<p>[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#d6bc00&#8243; da_disable_devices=&#8221;off|off|off&#8221; transparent_background=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding_tablet=&#8221;||0px|&#8221; custom_padding_phone=&#8221;&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Intro&#8221; module_class=&#8221;intro1&#8243; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;920px&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]Our customer service department will be happy to help you find a solution to rectify technical faults as quickly as possible. Whether you only have a minor problem with a device, a repair is necessary, or you simply need information from one of our service staff, our support team is available for you at any time during business hours.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;on||&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;||10px|&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;||5px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Buttons&#8221; module_class=&#8221;btn-menu&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"#support\">Customer Support<\/a><\/li>\n<li><a href=\"#service\">Guarantee and Repairs<\/a><\/li>\n<li><a href=\"#rma-nummer\">RMA number<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support&#8221; _builder_version=&#8221;3.22&#8243; da_disable_devices=&#8221;off|off|off&#8221; transparent_background=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Support&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Customer Support<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Intro&#8221; module_class=&#8221;intro2&#8243; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;920px&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]You can rest assured. Our customer service will help you with any questions or problems you might have with a device.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Bedienungsanleitung&#8221; _builder_version=&#8221;4.14.8&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Operating Instructions<\/h3>\n<p>Since we manufacture solutions from modified devices to complete assemblies, operating instructions are not included. Customers coordinate their requirements with us and therefore know how they will connect and use the devices. However, if requested, customers will receive explicit documentation for the power supplies. And, of course, our support team will also help to put devices into operation.<\/p>\n<p class=\"body-sans\"><span style=\"color: #004494;\">Several contact persons are available to answer your questions.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Sicherheit&#8221; _builder_version=&#8221;4.14.8&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Security: Must Know<\/h3>\n<p>For technical reasons, power supplies use high voltages, which in extreme cases can lead to death. Repairs should therefore only be carried out by specially trained personnel. Please never try to open, repair or modify our devices yourself.<\/p>\n<p class=\"body-sans\"><span style=\"color: #004494;\">Please contact our service team if you have problems with a PULS Vario power supply.<br \/>\n<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#004494&#8243; custom_padding=&#8221;30px|30px|30px|30px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Ansprechpartner&#8221; _builder_version=&#8221;4.4.8&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>General Information<\/h4>\n<p>Annette Martin<br \/>Reception<br \/>Tel.: +49 37341 4900-10<br \/><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"mailto:annette.martin@pulsvario.com\">annette.martin@pulsvario.com<\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;service&#8221; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#e5e5e7&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Gew\u00e4hrleistung und Reparatur&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Guarantee and Repairs<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Intro&#8221; module_class=&#8221;intro2&#8243; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;920px&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]Our philosophy includes a commitment to offer our customers the best quality. Nevertheless, our devices might very occasionally break down. Please observe the following instructions if you have a defective power supply from PULS Vario.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Gew\u00e4hrleistung&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>2-Year Warranty<\/h3>\n<p>Within the framework of current legislation, we offer a two-year warranty on all PULS Vario products, unless otherwise agreed. During the warranty period, you can have your devices exchanged or repaired if they show defects or faults, at no extra cost for the customer. <\/p>\n<p>After the warranty has expired, we will be happy to offer you a cost estimate for repairs, conversions or other services. We will endeavor to keep your costs as low as possible.<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;R\u00fccksendung und Reparatur&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Returns and Repairs<\/h3>\n<p>We will immediately carry out an analysis of the device and then send you a cost estimate, assuming it is not a warranty repair. The cost estimate is free of charge. You can then decide whether the repair should be carried out. All you have to do is confirm the cost estimate sent to you.<br \/>\n[\/et_pb_text][et_pb_text admin_label=&#8221;Achtung&#8221; module_class=&#8221;body-sans&#8221; _builder_version=&#8221;3.27.4&#8243; text_text_color=&#8221;#004494&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]Attention: For warranty repairs, please request an RMA number (repair code) before sending it in!<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;rma-nummer&#8221; _builder_version=&#8221;3.22&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;RMA-Nummer anfordern&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Request RMA number<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code admin_label=&#8221;RMA Kontaktformular&#8221; global_colors_info=&#8221;{}&#8221;]<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f2190-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2116#wpcf7-f2190-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2190\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2190-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"et_pb_contact\">\n<div class=\"et_pb_contact_form clearfix\">\n<div class=\"et_pb_contact_field et_pb_contact_field_half\">\n<label for=\"kundenummer\" class=\"et_pb_contact_form_label\">Kundennummer<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap kundennummer\"><input type=\"text\" name=\"kundennummer\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" id=\"kundennummer\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Customer number\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half\">\n<label for=\"referenznummer_kunde\" class=\"et_pb_contact_form_label\">Referenznummer Kunde<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap referenznummer-kunde\"><input type=\"text\" name=\"referenznummer-kunde\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" id=\"referenznummer_kunde\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Customer reference number\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half\">\n<label for=\"firma\" class=\"et_pb_contact_form_label\">Firma<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap firma\"><input type=\"text\" name=\"firma\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" id=\"firma\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half\">\n<label for=\"materialnummer\" class=\"et_pb_contact_form_label\">PULS Vario Materialnummer<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap materialnummer\"><input type=\"text\" name=\"materialnummer\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" id=\"materialnummer\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"PULS Vario material number (96. ...)\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half\">\n<label for=\"kundenname\" class=\"et_pb_contact_form_label\">Ihr Name<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap kundenname\"><input type=\"text\" name=\"kundenname\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" id=\"kundenname\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your name\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half\">\n<label for=\"email_adresse\" class=\"et_pb_contact_form_label\">Ihre E-Mail-Adresse<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap email-adresse\"><input type=\"email\" name=\"email-adresse\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email required\" id=\"email_adresse\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your e-mail address\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field\">\n<label for=\"anzahl_geraete\">Number of devices<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap anzahl-geraete\"><select name=\"anzahl-geraete\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required required\" id=\"anzahl_geraete\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><option value=\"6\">6<\/option><option value=\"7\">7<\/option><option value=\"8\">8<\/option><option value=\"9\">9<\/option><option value=\"10\">10<\/option><\/select><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half serial_number serial_number_1\">\n<label for=\"seriennummer_1\" class=\"et_pb_contact_form_label\">Seriennummer 1<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap seriennummer-1\"><input type=\"text\" name=\"seriennummer-1\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"seriennummer_1\" aria-invalid=\"false\" placeholder=\"Serial number 1\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half serial_number serial_number_2\">\n<label for=\"seriennummer_2\" class=\"et_pb_contact_form_label\">Seriennummer 2<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap seriennummer-2\"><input type=\"text\" name=\"seriennummer-2\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"seriennummer_2\" aria-invalid=\"false\" placeholder=\"Serial number 2\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half serial_number serial_number_3\">\n<label for=\"seriennummer_3\" class=\"et_pb_contact_form_label\">Seriennummer 3<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap seriennummer-3\"><input type=\"text\" name=\"seriennummer-3\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"seriennummer_3\" aria-invalid=\"false\" placeholder=\"Serial number 3\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half serial_number serial_number_4\">\n<label for=\"seriennummer_4\" class=\"et_pb_contact_form_label\">Seriennummer 4<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap seriennummer-4\"><input type=\"text\" name=\"seriennummer-4\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"seriennummer_4\" aria-invalid=\"false\" placeholder=\"Serial number 4\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half serial_number serial_number_5\">\n<label for=\"seriennummer_5\" class=\"et_pb_contact_form_label\">Seriennummer 5<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap seriennummer-5\"><input type=\"text\" name=\"seriennummer-5\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"seriennummer_5\" aria-invalid=\"false\" placeholder=\"Serial number 5\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half serial_number serial_number_6\">\n<label for=\"seriennummer_6\" class=\"et_pb_contact_form_label\">Seriennummer 6<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap seriennummer-6\"><input type=\"text\" name=\"seriennummer-6\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"seriennummer_6\" aria-invalid=\"false\" placeholder=\"Serial number 6\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half serial_number serial_number_7\">\n<label for=\"seriennummer_7\" class=\"et_pb_contact_form_label\">Seriennummer 7<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap seriennummer-7\"><input type=\"text\" name=\"seriennummer-7\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"seriennummer_7\" aria-invalid=\"false\" placeholder=\"Serial number 7\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half serial_number serial_number_8\">\n<label for=\"seriennummer_8\" class=\"et_pb_contact_form_label\">Seriennummer 8<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap seriennummer-8\"><input type=\"text\" name=\"seriennummer-8\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"seriennummer_8\" aria-invalid=\"false\" placeholder=\"Serial number 8\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half serial_number serial_number_9\">\n<label for=\"seriennummer_9\" class=\"et_pb_contact_form_label\">Seriennummer 9<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap seriennummer-9\"><input type=\"text\" name=\"seriennummer-9\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"seriennummer_9\" aria-invalid=\"false\" placeholder=\"Serial number 9\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field et_pb_contact_field_half serial_number serial_number_10\">\n<label for=\"seriennummer_10\" class=\"et_pb_contact_form_label\">Seriennummer 10<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap seriennummer-10\"><input type=\"text\" name=\"seriennummer-10\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"seriennummer_10\" aria-invalid=\"false\" placeholder=\"Serial number 10\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field clearfix\">\n<span id=\"wpcf7-69fde05d2aa54-wrapper\" class=\"wpcf7-form-control-wrap honeypot-728-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-69fde05d2aa54-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-69fde05d2aa54-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"honeypot-728\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<\/div>\n<div class=\"et_pb_contact_field submit\">\n<input type=\"submit\" value=\"Submit\" class=\"wpcf7-form-control has-spinner wpcf7-submit btn-submit button\" \/>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#004494&#8243; custom_padding=&#8221;30px|30px|30px|30px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;R\u00fccksendeadresse&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Return address<\/h4>\n<p>PULS Vario GmbH<br \/>\nTechnical support<br \/>\nVenusberger Strasse 44<br \/>\nD-09430 Drebach<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Section&#8221; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#004494&#8243; custom_padding=&#8221;30px||0px|&#8221; custom_padding_tablet=&#8221;0px||0px|&#8221; custom_padding_phone=&#8221;&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_module=&#8221;3411&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Kontaktieren Sie uns&#8221; module_class=&#8221;body-sans&#8221; _builder_version=&#8221;4.14.8&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||10px|&#8221; global_colors_info=&#8221;{}&#8221;]Contact us[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;off|tablet&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding_tablet=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Drebach: +49 37341 4900 10&#8243; module_class=&#8221;footer-contact&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #ffffff;\">Drebach:<br \/><a href=\"mailto:office@pulsvario.com\">office@pulsvario.com<\/a><br \/>+49 37341 4900 10<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Wien: +43 664 88207 200&#8243; module_class=&#8221;footer-contact&#8221; _builder_version=&#8221;4.14.8&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #ffffff;\">Vienna:<br \/><a href=\"mailto:office-vienna@pulsvario.com\">office-vienna@pulsvario.com<\/a><br \/>+43 664 88207 200<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;off|tablet&#8221; _builder_version=&#8221;4.14.8&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding_tablet=&#8221;||0px|&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.14.8&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;left&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>PULS Vario GmbH \u00a9 2022<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.14.8&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;right&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;left&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/www.pulsvario.com\/en\/legal\">Legal<\/a> <a style=\"padding-left:12px\" href=\"https:\/\/www.pulsvario.com\/en\/legal#privacy-policy\">Privacy policy<\/a> <a style=\"padding-left:12px\" href=\"https:\/\/www.pulsvario.com\/en\/legal#terms-conditions\">Terms and Conditions<\/a> <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Responsibilitytakes no break withcustomer supportOur customer service department will be happy to help you find a solution to rectify technical faults as quickly as possible. Whether you only have a minor problem with a device, a repair is necessary, or you simply need information from one of our service staff, our support team is available [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"https:\/\/www.pulsvario.com\/en\/wp-json\/wp\/v2\/pages\/2116"}],"collection":[{"href":"https:\/\/www.pulsvario.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pulsvario.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pulsvario.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pulsvario.com\/en\/wp-json\/wp\/v2\/comments?post=2116"}],"version-history":[{"count":57,"href":"https:\/\/www.pulsvario.com\/en\/wp-json\/wp\/v2\/pages\/2116\/revisions"}],"predecessor-version":[{"id":4041,"href":"https:\/\/www.pulsvario.com\/en\/wp-json\/wp\/v2\/pages\/2116\/revisions\/4041"}],"wp:attachment":[{"href":"https:\/\/www.pulsvario.com\/en\/wp-json\/wp\/v2\/media?parent=2116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}